Should the casualty be within reach of tarmac roadways - then the Ambulance Service should be involved.
The Medical Ambulance Service in Scotland has also access to Ambulance Helicopters (for us; one in Perth and one in Glasgow) they
can be called to attend the casualty providing the ground is fairly flat (such as farmlands). A judgment has to which would be the
best operator should be made - in doubt directing the call via the Police is the best course.
Upon dialling 999 - you should ask for:
- a) a Medical Ambulance
- b) Stating: "Fall from Height - paragliding accident"
Then provide the casualty location. The formal way to do this is by issuing a Postcode and house number - however this is not always practical in the event of a pilot.
Providing the location of the casualty with a "place/street names and house number" is the next best alternative; defaulting to the use of OS coordinates or GPS data
could be acceptable.
The Ambulance "dispatch call centre" in Scotland should be able to deal with that - however should there be some confusion reverting to the Police may be the more appropriate option!
Thus, in all eventualities, take account that the operator at the other end - is:
- 1) unlikely to know the area
- 2) be ... aware of what you are talking (what is a paraglider? etc ...)
- 3) ...
So KEEP CALM and express the location as best as you can - using road name or number (e.g. A91)
and related agglomerations and distances off.
To the operator provide the following information:
- Introduce yourself - i.e. paraglider pilot - aware/ witness/ victim of accident + name, etc ...
- Nature of the accident: Fall from Height - Paraglider pilot crashing/ crash landing
- Specify the number of victims and their apparent conditions:
* One (or more) victim(s)
* Conscious / Unconscious
* Breathing / Not-breathing
* Bleeding / Not-bleeding
- Location of the incident - as per instructions above - including:
* Refief (Slope / Top / Bottom) - and/or
* Ground features (Gorge / Bog / Gorse bushes / ...)
- (Presuming: "Helivac") - Weather at location:
* Wind strength and Direction
* Visibility: Good / Poor/(xxx m) - Sun / Rain / Fog / ...
- Your telephone number (even if already know to the operator) -
If it is not your handset and you cannot unlock it - say so to the operator!
- DO NOT HANG-UP UNTIL YOU ARE TOLD TO DO SO!
- Special circumstances:
Should the casualty be on a structure: trees / buildings / power-lines or pylons or any forms keeping it away from the ground - then the Fire and Rescue Service must be involved.
Should the casualty be on power-lines or pylons - the electricity supply must be switched-off prior to any interventions.
Keep away from the casualty (harness - lines and canopy included) by at least 5m!
Most circuits have delayed auto-reclose after a trip; so the circuit will be re-energised after about 15 seconds - Do not be fooled in believing the line killed!
To get the power cut-off:
Call: 01738 455 718 for SSE in Perth - if the casualty is North of the Campsie/Gargunnock Hills.
For the Forth Valley area (Ochil Hills, etc...)
Call: 0845 2727 999 (Scottish Power) - if a casualty is on 'distribution' lines (low level - wooden/concrete poles)
call: 0141 776 2877 - if a casualty is on 'transmission' lines (high level - pylons/towers).
- In doubt call: all the above numbers!